Frequently asked questions

Until the store opens we only accept test orders. You pay a real amount, we do not ship the product, and we order a full refund automatically within minutes. After the refund you get an e-mail with a founding code.

We order the refund automatically within minutes. Your bank usually shows it within a few business days.

You choose a delivery rhythm: every 4, 6, 8 or 12 weeks. The box price is the same for every rhythm — the rhythm only sets how often a box arrives.

Yes. In your account you can skip the next delivery, pause, change the rhythm or cancel — in one click.

Poland only: InPost lockers or courier. Delivery costs PLN 19.99; there is no delivery charge on orders of 149 PLN or more.

No. Our products are complementary feed for animals. A veterinarian always decides on your animal's health.

CALBO sp. z o.o., based in Skawina, Poland. Full details are on the "Seller details" page.

We are starting with four formulas for dogs. Products for cats and horses are in preparation — on the Cats and Horses pages you can join the waiting list and we will write once, when they are ready.

The dose depends on the dog's weight. Until the producer's final table is on the label, we show an indicative dose: 1 capsule for every started 10 kg of body weight. Work it out in “Match in 30 seconds”.

120 capsules in 6 blisters of 20. At 1 capsule a day a carton lasts 120 days, at 2 — 60 days. We set the delivery rhythm so the next carton arrives before the last one runs out.